Van Travel Reviews

Outstanding experience with Van Travel in Cancun! From making the reservation to airport arrival, transfers, and the return trip, everything was seamless. Impeccable service and extraordinary customer care. Highly recommended!

I highly recommend using Van Travel. They are very reasonably priced, they are punctual, friendly, easy to find at the airport, and are very communicative over email. We took the luxury car which was a Cadillac SUV. It was a very comfortable ride. On the ride back to the airport I appreciated that the driver arrived a few minutes early so weren't at all stressed about getting to the airport on time. This was my first visit to Cancun and I will definitely be using them again for airport transfers and other excursions.

Just wanted to share my experience with Van Travel's Cancun airport shuttle service. At first, I was apprehensive about booking a private service in advance. To my surprise, the process was very simple. I received my confirmation and lots of detailed information about how they would contact me at the airport. The driver was there and we contacted him quickly. The ride to the hotel was extremely pleasant, and the return trip was impeccable and on time. Without a doubt, a safe, professional, and highly recommended service.

My family recently travelled to Cancun for a wedding and used Van Travel for our trips between the airport & resort. All of the staff we interacted with were punctual, professional, and friendly. We especially appreciate our driver Rogelio's attention to safety while driving- he even provided & set up a car seat for our toddler. We highly recommend using this service.

This was a very reliable service and super cheap. The people that picked us up were always early and very nice. the van was incredibly clean and nice and cool for the ride.

My friend and I just stayed at a condo in Playa Del Carment and we used Van.Travel for our transfer to the condo and back to the airport. We have used Van.Travel several times now and I highly recommend them. Their communication is excellent and they are always on time usually being a few minutes early. I am always happy with their service. On this most recent trip we had Freddie as our driver from the airport to the condo and Joel was our driver from the condo back to the airport. Both gentlemen were excellent and friendly. We will definitely use Van.Travel again when we travel in September.

I have used Van travel many times and highly recommend it. They communicate well and are easy to find at the airport. They are very organized. Drivers are punctual and friendly.

I highly recomend this company. Very professional driver (Luis) who spoke excellent English. As it took almost 3 hours to clear customs on arrival and there was complete chaos with that, I wasn't able to connect with my driver and ended taking a taxi. It wasn't the fault of the driver or Van Travel ... but they refunded my fare without me asking for that. So, a good company to deal with.

This was a great service, on time, no stress ! It was a nice ride. Would use it again!

This is to express gratitude to the entire van.travel team. We recently got married on the Mayan Riviera, and they arranged for transportation from and to the Cancun Airport, as well as to our hotel and wedding location. Nothing went wrong. They paid close attention to every aspect. We are quite satisfied with the service we received. Customer service is excellent, vans are clean and well-maintained, staff is courteous, and drivers are always on time. This company comes highly recommended from me.